
The Mostly Legal Podcast
Join Rob Joyner and Amanda Koplos as they chat with the heroes of high-performing law firms today. From the business of law to the most fun parts of it, Rob and Amanda leave no stone unturned.

Season 3, Episode 3
The Mostly Legal Podcast: Season 3, Episode 3 "The Advantages of a Cognitive Disability: A New Approach to Law Firm Marketing"
This week’s guest on the Mostly Legal Podcast is proof that you really can have it all! Suzy Klepac (Office Administrator, Kirk & Chaney PLLC) has served in multiple administrative roles at various law firms for the last six years, but she recently embarked on her greatest challenge – working remotely full time with a newborn. Working parents everywhere will be inspired to hear Suzy’s story of work-life balance in the fast-paced legal industry, which, according to her, is a little like living life like someone left the gate open. Don’t let the goats out!

Season 3, Episode 2
The Mostly Legal Podcast: Season 3, Episode 2 "From Cold Calling to Shot Calling: In Law Firm Management, Customer Service is Key"
This week’s guest on the Mostly Legal Podcast is proof that you really can have it all! Suzy Klepac (Office Administrator, Kirk & Chaney PLLC) has served in multiple administrative roles at various law firms for the last six years, but she recently embarked on her greatest challenge – working remotely full time with a newborn. Working parents everywhere will be inspired to hear Suzy’s story of work-life balance in the fast-paced legal industry, which, according to her, is a little like living life like someone left the gate open. Don’t let the goats out!

Season 3, Episode 1
The Mostly Legal Podcast: Season 3, Episode 1 "Coaching On and Off the Field with Mike"
This week’s guest on the Mostly Legal Podcast is proof that you really can have it all! Suzy Klepac (Office Administrator, Kirk & Chaney PLLC) has served in multiple administrative roles at various law firms for the last six years, but she recently embarked on her greatest challenge – working remotely full time with a newborn. Working parents everywhere will be inspired to hear Suzy’s story of work-life balance in the fast-paced legal industry, which, according to her, is a little like living life like someone left the gate open. Don’t let the goats out!

Season 2, Episode 10
The Mostly Legal Podcast: Season 2, Episode 10 "Live Life Like Someone Left the Gate Open"
This week’s guest on the Mostly Legal Podcast is proof that you really can have it all! Suzy Klepac (Office Administrator, Kirk & Chaney PLLC) has served in multiple administrative roles at various law firms for the last six years, but she recently embarked on her greatest challenge – working remotely full time with a newborn. Working parents everywhere will be inspired to hear Suzy’s story of work-life balance in the fast-paced legal industry, which, according to her, is a little like living life like someone left the gate open. Don’t let the goats out!

Season 2, Episode 9
The Mostly Legal Podcast: Season 2, Episode 9 "Never Stop Learning: Continuing Your Education In and Out of the Classroom"
This week, Rob and Amanda have the pleasure of talking to Amylyn Riedling (Paralegal, Office Manager, and Bookkeeper at Robin H. Balsam, P.S.) who went back to school to become a paralegal because her friend was doing it and thought it sounded fun. However, through the course of her career, Amylyn has found that her experiences outside of the classroom have been just as beneficial to her success as lectures and tests. How did her job operating rides at an amusement park when she was 16 set her up to be a paralegal later in life? You’ll have to listen to the episode to find out!

Season 2, Episode 8
The Mostly Legal Podcast: Season 2, Episode 8 "Building a New Generation of Talent: Applying Strategy When Hiring Legal Support Teams"
Most people start their careers with the dream of changing people and the world. This week’s guests, Julie Logan (Director of Strategic Workforce Planning & Development, Thompson Coburn LLP) and Karen Griggs (Executive Director, Baker Sterchi Cowden & Rice, LLC), have discovered that you can’t necessarily change people, but you can give them the tools they need to succeed. Join us for this discussion on learning to be adaptable in the ever-changing legal administration landscape. Julie and Karen both have unique perspectives to share on mentorship and hiring a new generation of talent. Your mindset will be forever changed after hearing what these two have to say.

Season 2, Episode 7
The Mostly Legal Podcast: Season 2, Episode 7 "How a Change in Circumstances Can Shift Your Perspective"
Imagine this… you’re a junior in college and all signs are pointing to you being selected as a top 30 NFL draft pick. Right before the rest of your life is supposed to start, you sustain a life-threatening injury that leaves you with a paralyzed arm. What would you do? Many of us would probably want to give up, but not this week’s guest! We had the honor of speaking with Inky Johnson (Host, Serendipity with Inky Johnson Podcast) about maintaining strength and resilience in the face of adversity, and we can’t wait to share his story with all of you.

Season 2, Episode 6
The Mostly Legal Podcast: Season 2, Episode 6 "Rise to the Top: What You Learn After 45 Years at a Law Firm"
This week’s guest needs no introduction. As a long-time member and past president of the Association of Legal Administrators (ALA), Teresa Walker’s (CEO, Tennessee Private Trust Services) legacy precedes her. Teresa has been at the same law firm for 45 (yes, you read that right!) years and she’s on the mic this week with lots of knowledge to share.

Season 2, Episode 5
The Mostly Legal Podcast: Season 2, Episode 5 "It's Lonely at the Top: Turning Problems Into Opportunity"
It’s not often a podcast guest is introduced via poetry, but this week, you’re going to hear exactly that. Take a trip down memory lane with us as one of our Season 1 guests, Jenna Carter (Director of Administration, Pillsbury Winthrop Shaw Pittman LLP) introduces us to Maria Stanfield (Founder, My Sister CEO) to the tune of Maya Angelou. A speaker, executive career coach, and bestselling author with a heart for service, Maria’s message is simple: it’s never too late to realize your full potential.

Season 2, Episode 4
The Mostly Legal Podcast: Season 2, Episode 4 "Building a Successful Law Firm: How Culture, Strategy, and Leadership Collide"
As a consultant in the legal industry, reluctance to change is an attitude Debbie Foster (Partner, Affinity Consulting) knows all too well. This week, she takes the mic and shares her tips for making law firms a great place to work from the top down – one change at a time.

Season 2, Episode 3
The Mostly Legal Podcast: Season 2, Episode 3 "Managing Both Sides: From Paralegal to Director"
In high school, Kyle Weigand (Director of Operations, Brouse McDowell, LPA) wrote letters (yes, back when snail mail still existed!) to 40 law firms in the Cleveland area and got one response. He started in that firm’s mailroom soon after. Kyle’s personal touch paid off; from there, it’s been a steady rise from paralegal to director to helping start a law firm from the ground up for this go-getter. Join us for this fascinating discussion on why transparency and communication for all levels of employees are crucial to a firm’s success. Kyle brings a unique perspective to this topic and gives us all a lot to think about.

Season 2, Episode 2
The Mostly Legal Podcast: Season 2, Episode 2 "Look Beyond the Law Firm, Look Beyond the Desk"
How do you earn the nickname “Major Problem Solver” throughout the course of your career? We won’t say it comes solely from holding a variety of positions in the legal industry, but that’s a great place to start. Brandi Hobbs (Director of Operations and Process Improvement at Offit Kurman) started her career thinking she was going to be an attorney, but now she’s a strategic change innovator and has a Master of Professional Studies in Law Firm Management from the George Washington University, one of the only schools to offer such a program. You won’t want to miss this fascinating discussion on the sheer impact marketing can have on law firms. Brandi has some wild insight to share that just might blow your mind!

Season 2, Episode 1
The Mostly Legal Podcast: Season 2, Episode 1 "How a Social Media Star is Disrupting the Legal Industry"
The Mostly Legal Podcast is back for season 2 and we’re starting this second go-around off with a bang! How do you know when it’s time for a career change? Maybe you’re not enjoying the work you’re doing, not happy at your current employer, or perhaps you’re in the wrong industry altogether. Alex Su (Head of Community Development for Ironclad) thinks you’re much more likely to be successful in your career if you focus on doing something that’s aligned with your strengths instead of trying to fix your weaknesses. Join us for this discussion on what it means to find your own path and be successful, even if it’s not what you initially envisioned.

Season 2, Episode 0
Season 2: The Launch is Coming!
Once upon a time, an Executive Director and a Chief Revenue Officer set out on a journey to share the untold stories of the people in the business of law. After having climbed to the highest tower, defeating the odds, and rescuing the princess that was Season 1, they decided to forge on to Season 2. With the launch of the new season coming on February 14th, they felt invincible. Until they met their foe, the blinking red light of a camera recording, and this is what happened….

Season 1, Episode 11
The Mostly Legal Podcast: Episode 11 "The Quintessential Mentor"
If we asked you right now who your mentor is, would you be able to give us an answer? Would you without a shadow of a doubt be able to name a person who has not only inspired you but has personally had a hand in your professional success? Statistically, not many people claim to have a mentor, so if you don’t, that’s okay you’re not alone. But in this final episode of our inaugural season, we interview Amanda Koplos’s lifelong mentor, Winston Williams (Partner at CWP Entertainment Management), and discover why having a mentor is not only crucial but may also determine your success in life.

Season 1, Episode 10
The Mostly Legal Podcast: Episode 10 "Young and in Charge"
What’s the difference between passion and perseverance? Passion only takes you so far and perseverance takes you the rest of the way. Take Jenna Carter (Director of Administration for K&L Gates, LLP, Washington, D.C.) and Chassidy Deckard (Director of Administration for the Texas region of Pillsbury Winthrop Shaw Pittman, LLP) for example. Their perseverance has gotten them to where they are today and through the adversity of a high-pressure job, to overcoming the obstacles and blazing their own trail, these two powerhouse women show us what it looks like when the rubber truly meets the road.

Season 1, Episode 9
The Mostly Legal Podcast: Episode 9 "Small Firms, Big Hearts"
Which question would you rather have the answer to - where do you find the best firm administrators or how do you gain loyalty from a large group of people? Fortunately, you don’t actually have to choose because Katya Adams (Office Manager, The Watkins Firm, APC) and Gail Fredrickson (Firm Administrator, Rossway Swan) give us answers to both. Pull up a chair because we dive into a whole host of other questions too and you won’t want to miss what they have to say.

Season 1, Episode 8
The Mostly Legal Podcast: Episode 8 "The Other Side of the Fence: Legal Industry Business Partners Speak Out"
What would you do if, 48 hours before the most important event of the year, someone asked you to fill in for the keynote speaker? Would you pass up the opportunity or would you make it to the stage and give the best speech of your life? What if, after 20 years at a small firm, you made a leap and moved to a large firm? Would you be ready for the challenges that came with that transition? What about getting buy-in from attorneys and partners? How do you sell yourself in a way that gets you what you need? Take it from us, we can’t answer those questions, but Judy Hissong (President, Nesso Strategies) and April Campbell (Executive Director, Association of Legal Administrators) can. They take on the mic and bring us the wisdom we never knew we needed.

Season 1, Episode 7
The Mostly Legal Podcast: Episode 7 "Shifting Perspectives in the Industry"
What would you do if, 48 hours before the most important event of the year, someone asked you to fill in for the keynote speaker? Would you pass up the opportunity or would you make it to the stage and give the best speech of your life? What if, after 20 years at a small firm, you made a leap and moved to a large firm? Would you be ready for the challenges that came with that transition? What about getting buy-in from attorneys and partners? How do you sell yourself in a way that gets you what you need? Take it from us, we can’t answer those questions, but Judy Hissong (President, Nesso Strategies) and April Campbell (Executive Director, Association of Legal Administrators) can. They take on the mic and bring us the wisdom we never knew we needed.

Season 1, Episode 6
The Mostly Legal Podcast: Episode 6 "If You Get Lost - Just Shake Something"
Buckle your seatbelts, because there is a lot to unpack in this episode! Holly Pulido (Chief Operating Officer at Slack Davis Sanger LLP) and Eric Hightower, CLM SPHR (Director of Operations at Wright, Constable & Skeen, L.L.P.) take us through a jam-packed, 60-minutes’ worth of award-worthy entertainment. From uncovering the real myth behind the legal management profession and navigating mergers and acquisitions, to learning how to prioritize an onslaught of requests, this episode will remind you why you do what you do. And, as a bonus, you’ll also discover what really happens when the light bulb during a Kmart blue light special goes out... Take it from us, if the hosts of our show suddenly become Holly and Eric, you’ll know why!

Season 1, Episode 5
The Mostly Legal Podcast: Episode 5 "A Legal Leader's Love Story"
Finding the love of your life is rare. It isn’t something you can search for or pull out of thin air, and sometimes, people go through their entire lives without it. But that wasn’t the case for Mark Bridgeman (HR Manager, Shuffield, Lowman & Wilson, P.A.). From the Navy to Chief Legal Records Manager to three ALA chapter leadership positions, Mark has seen it all. But what he didn’t see coming was Steven Wingert. From a love born out of a Starbucks line to defying the odds, and navigating pancreatic cancer, Mark takes us through a love story that continues to live on through their children, grandchildren, and Steven’s leadership legacy. It will be remembered as the deepest and purest form of love, partnership, and hope. This episode is dedicated to and in loving memory of Steven Wingert, CLM, PhD. (FEBRUARY 7, 1960 – MARCH 18, 2019)

Season 1, Episode 4
The Mostly Legal Podcast: Episode 4 "A Servant Leader's Journey"
Michael Bumgarner (President of ALA) and Debbie Elsbury (former President of ALA) join the show to discuss everything from the hurdles that come with huge career transitions to the power of titles within a firm. They also discuss how one can progress into leadership within ALA. In the legal community, it’s easy to feel like the dumbest person in the room because let’s face it, you’re surrounded by so many great minds and imposter syndrome is real. But both Debbie and Mike have some tips on how to overcome this. And if that wasn’t enough to pique your interest, they also have a haunted house story!

Season 1, Episode 3
The Mostly Legal Podcast: Episode 3 "Working With Friends"
Everyone knows you should always maintain a professional relationship with your coworkers, but what happens when your coworker also happens to be a great friend? From a floating Walmart to comfortable tensions, Rob and Amanda speak with long-time friends Tina Terrian (Executive Director at Pirkey Barber PLLC) and Chris Sims […]

Season 1, Episode 2
The Mostly Legal Podcast: Episode 2 “Finding Your Voice in a Big Firm"
Lyn Calu (Regional Office Administrator at Dinsmore & Shohl) and Michael Keatts (Regional Office Administrator at Bowman and Brooke) began their friendship at Bowman and Brooke where they navigated the waters of a firm with over 300 people. In this inaugural episode, Lyn and Michael discuss what it’s like managing […]

Season 1, Episode 1
The Mostly Legal Podcast: Episode 1 "Introducing The Mostly Legal Podcast"
You may be asking yourself, why should I listen to a podcast about legal management? The answer is simple: as a pioneer in law firm tech sales and a seasoned law firm leader, Rob and Amanda have combined experience of almost 25 years in the legal industry. These two industry […]