The Centerbase Blog.
Find legal technology and law practice management insights, education, trends, and actionable takeaways to advance your firm.

May 7, 2026
Understanding Managed Services Organizations: Why MSOs Are Gaining Momentum in Legal
Law firms are under more pressure than ever to operate like modern businesses while still preserving the professional and regulatory structure that makes the legal industry unique. That tension is one reason Managed Services Organizations, or MSOs, are drawing so much attention right now. In a recent webinar, Cecy Graf, Co-Founder & […]

May 14, 2025
Law Firm Billing: Complete Guide & Best Practices for Growth
Law firm billing is more than just an administrative function. It's also the engine that drives profitability, sustainability, and client trust. The way a firm bills its clients can impact everything from cash flow to client retention, but it’s not always a straightforward process. Thankfully, organized processes, technology, and automation […]

April 9, 2025
What Is Trust Accounting? Rules, Types, and How-To
For legal professionals, understanding trust accounting is important to build client trust. This area of law firm accounting is a fundamental component of the legal industry because it involves the management of client funds that a law firm holds in trust for its clients and requires strict adherence to ethical […]

March 31, 2025
Law Firm Management: The Ultimate Guide for Modern Firms
Managing a law firm requires more than overseeing cases and delegating tasks—it demands a strategic approach that balances client expectations, regulatory compliance, and operational efficiency. Clients seek timely, high-quality legal services with clear communication, while attorneys and law firm administrators navigate evolving regulations, intricate trust accounting rules, and stringent data […]

January 25, 2023
The Ins and Outs of Paid Online Advertising for Law Firms
Paid online advertising can be an important part of a law firm’s digital marketing strategy, and it yields results in both the short and long run. If you want to optimize your online reach in 2023, your law firm should be looking at its online presence through both organic and […]

September 27, 2022
The Best Practices for Creating a Law Firm Marketing Strategy
Your law firm needs a marketing strategy to compete. While it’s easy to defer developing a smart marketing strategy because your firm is busy, we promise that it’s time well spent. Without it, your firm will be relying on word-of-mouth referrals and stunting its growth. To best grow and sustain […]

January 11, 2022
Ten Trends That Will Shape the Legal Industry in 2022
It’s no secret that the last two years have been filled with unprecedented challenges. Moving into 2022, the legal industry is taking the lessons learned from navigating these challenges and turning them into resources to support a successful year to come.
Firms want tools to help them handle routine tasks in a more efficient manner so they can save time and drive revenue. Keep reading to explore some of the trends that will drive these concepts and shape the legal industry in 2022.

December 7, 2021
Accounting for Lawsuit Settlement Payments: Tips for Handling Client Funds
If you’re like most people, managing your clients’ funds is unfamiliar territory. Most of us don’t have an accounting background, and accounting isn’t a subject that’s included in law school curriculums.
In this guide, we’ll give you an overview of the basics of attorney trust accounts and describe how you should manage settlement proceeds and other funds on behalf of a client.

September 29, 2021
Strategies for Providing an Outstanding Client Experience
Today’s legal clients expect an outstanding experience that includes innovation, convenience, and consistent communication, so implementing strategies that support client satisfaction should be an ongoing goal for your firm. This starts with asking what your clients need at intake and ends with collecting honest feedback at the end of representation. Read on for ways law firms can create a client-focused environment where all clients feel valued.

June 8, 2021
3 Trends Currently Shaping Legal Operations
As in-house legal departments and large corporate law firms seek to meet the immediate needs of a changing legal environment, legal operations will continuously play a major role. Firm administrators will identify new methods and tools for streamlining firm operations, saving costs, and providing clients with top-notch service.

May 25, 2021
From Hesitancy to Acceptance: How to Encourage Seasoned Law Firm Members to Embrace New Technologies
As law firm administrators seek to introduce new technologies into their firms, they may find that some more seasoned members resist the changes. But the legal industry is quickly changing, and innovative technologies must be a part of that transition. By implementing these strategies, law firm administrators can encourage older members of the firm to embrace tech advances.

January 14, 2021
Don't Make the Same Mistakes: What Makes a Great Law Firm in 2021?
On average, attorneys only bill 2.3 hours of their day, while they spend 30% of their time on business development. Intake process is critical, but without an effective process, you're losing money. It’s as simple as that.

October 13, 2020
The Business of Law Part 1: In the Age of the Consumer
With access to the internet, consumers can now decide for themselves when, where, and at what price point a licensed attorney is required. So, how do law firms move forward and differentiate themselves, scale, and align with customers in a way that meets the needs of our changing society in 2020 and beyond?