Security
Infrastructure built to stay up and stay protected.
Centerbase runs on enterprise-grade cloud infrastructure engineered for continuous availability, performance, scalability, and resilience.
Your data is protected with 256-bit AES encryption, both in transit and at rest - the same standard used by banks and healthcare providers. Backups are encrypted and replicated to a mirrored disaster-recovery site, so a single point of failure never puts your firm's data at risk.
Centerbase is built for high availability, with infrastructure continuously monitored for performance and security issues before they become disruptions. Your team can count on reliable, around-the-clock access to your firm's data - whether you're in the office, in court, or working remotely.
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Security Overview
Learn how Centerbase
protects its clients.
Access controlled down to the record.
Not every member of your firm needs to see every matter, invoice, or report, and Centerbase gives you the control to reflect that. Role- and group-based permissions determine what each person can view, edit, or share across the platform, while record-level permissions let you restrict specific items, like financial data, billing rates, documents, and reports, to only the people who need them.
Every change is tracked. Change and deletion logs capture who edited or deleted a record and when, so you're never left guessing. You can review the full activity history of any user, which keeps your staff accountable and your data accurate, whether you're managing one office or several.
Infrastructure built to stay up and stay protected.
Centerbase runs on cloud infrastructure built for continuous availability. Centerbase will be a fully AWS-hosted environment by the end of 2026, to further strengthen performance, scalability, and resilience.
Your data is protected with 256-bit AES encryption, both in transit and at rest, the same standard used by banks and healthcare providers. Backups are encrypted and replicated to a mirrored disaster recovery site, so a single point of failure never puts your firm's data at risk.
Centerbase maintains 99.9% uptime, with infrastructure continuously monitored for performance and security issues before they become disruptions. Your team can count on access to your firm's data around the clock, whether you're in the office, in court, or working remotely.
Compliance built for the legal industry.
The Centerbase platform is SOC 2 Type 2 compliant. We are committed to maintaining the level of compliance appropriate for the legal industry and our customers' security requirements, with controls audited annually by an independent third party.
That means the controls protecting your firm's data aren't just documented, they're independently tested every year against the standards your clients and regulators expect. As compliance requirements for the legal industry evolve, Centerbase evolves with them, so your firm's security posture keeps pace with your obligations.
FAQs
Frequently Asked Questions
Is Centerbase SOC 2 compliant?
Yes, the Centerbase platform is fully SOC 2 Type II.
How secure are your encryption methods?
Protecting your data, both in transit and at rest in our database, is critical to your peace of mind and central to our law firm cybersecurity best practices. Centerbase employs industry-standard SHA256 4096 bit RSA encryption from your browser to our data center. This is the same secure transport used by banks, healthcare providers, and nearly all other secure internet services. In addition, we encrypt all backups of your data using 256-bit AES algorithms. Data Transmitted to our disaster recovery location facility is always encrypted during transport using AES-256 bit encryption over the wire. These measures help ensure that your data is safe at Centerbase.
How closely do you monitor your security measures?
We keep a close eye on the performance and response time of your system. Offsite monitoring software constantly monitors our infrastructure for issues before they become failures. All client sites are part of a high availability group, so even a server hardware failure would mean only a few minutes of downtime while another server immediately picked up the workload for your site without loss of data.
We also monitor each client’s Centerbase site for response time to make sure you experience great performance. Our network operations center contains large displays to immediately indicate warnings and issues visually to our team, who also monitor these operations on their individual workstations.
Finally, our operations staff is notified via text and email when issues arise and are on call and available 24 x 7 x 365 to make sure your systems are up, running, and available to you. We understand there are no excuses if you have deadlines and court dates. Things need to work. All the time. No exception.
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Data security that upholds your firm's integrity — inside and out.
Schedule a demo today and have a 1:1 conversion with a Centerbase expert to see our security standards stack up against the competition.
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